- Privacy Statement
DATAMARK LTDA. (“DATAMARK”) knows how important it is to know and be confident about the use of the personal data you have in your possession. Therefore, we take care to clarify and explain our Privacy Policy.
We recognize the need for the protection and proper management of personal information collected on our website. This Privacy Policy will help you understand what types of information we may collect, how this information may be used, with whom the information may be shared, and what rights holders have with regard to the protection of their personal data.
- What personal information do we collect?
The personal information we obtain may be collected in the following ways:
Website: Personal information is collected when the user interacts with our website through a contact form. This personal information includes name, email and telephone number. It is only necessary to collect basic data when the user wishes to contact you back. All personal information is collected in a fair and non-invasive manner, with your voluntary consent. Personal information is not accessible to anyone outside the specific function for which it was collected.
Service channels: The user may contact us in person, by telephone or email. Personal data is collected in order to identify the user and to respond to their request. This may include, among others, name, surname, email and telephone number. In addition to these, we collect any personal data that is voluntarily provided by the user.
Cookies: Personal data may be collected through cookies. For more information, see our Cookies Policy.
Contract: When the user purchases our services through our platforms, we collect the data necessary to prepare the contract and issue an invoice. This data includes, among others, the email for contact and possible sending of an Electronic Invoice, name, CPF, CNPJ, Company Name, Full Name of the Responsible Party, Telephone, Full Business Address with Zip Code, Neighborhood, City and State and State Registration, when applicable.
Data related to the provision of our services : To make our services viable, through the technical solutions offered, we process data from our clients’ employees who will have access to our platform and which include name, CPF, email, address, telephone, position and access credentials (login). In addition to these, we may process identification and contact data of our clients’ legal representatives to enable the signing of the contract.
Events: Personal information, such as name, telephone number and contact email, may also be collected in physical or digital form by our employees at fairs, exhibitions and events promoted by DATAMARK .
Geolocation: Geolocation data may be collected if the User authorizes the collection from their device.
Job applicants: We may have access to personal information of job applicants, such as full name, telephone number, email address, area of training, municipality of interest, desired position and any other information voluntarily provided by the applicant.
Employees: Regarding the personal data collected from our employees, this is necessary for the employee’s registration, in compliance with labor legislation and execution of the employment contract.
Social Media
DATAMARK LTDA also uses Social Media to communicate and interact with its customers and consumers, through third party websites such as Facebook or LinkedIn. These third party websites are Internet-based technology that is not operated or controlled by DATAMARK LTDA . By interacting with, sharing or “Liking” DATAMARK LTDA ’s page on Facebook, LinkedIn or other social media, you may reveal certain personal information to DATAMARK LTDA or third parties.
We use “social buttons” to allow our users to share or bookmark web pages. These are buttons from third party social media sites that may record information about your online activities, including this site. Please review the respective terms of use and privacy policies of these platforms to understand exactly how they use your information, as well as how to opt-out or delete such information.
The amount of personal information visible will depend on your own privacy settings on Facebook or LinkedIn and other social media.
- Purposes and legal bases
We list below the purposes and legal bases for DATAMARK data processing :
| until | Legal basis |
| Comply with the terms and conditions established in the contract. | Necessary for the execution of a contract to which the holder of personal data is a party. |
| Recruitment and assessment of suitability for the job vacancy. | Justified on the basis of our legitimate interests to ensure that we recruit suitable employees. |
| Facilitate communication with you (including in emergencies and to provide you with requested information). | It is justified on the basis of our legitimate interests in ensuring adequate communication and emergency management within the organization. |
| Comply with legal requirements. | Necessary for compliance with a legal obligation to which we are subject. |
| Monitor your use of our systems (including monitoring your use of our website and any applications and tools you use). | It is justified on the basis of our legitimate interests in avoiding non-conformities and protecting our reputation. |
| Social listening (identifying and analyzing what is being said about DATAMARK on social media [publicly accessible content only] in order to understand sentiment, intent, disposition and market trends, as well as the needs of our stakeholders in order to improve our services). | It is justified on the basis of our legitimate interests in protecting our assets and our brand on social media. |
| Improve the security and functionality of our website, app, networks and information. | It is justified on the basis of our legitimate interests in ensuring that you have an excellent user experience and that our networks and information are secure. |
| Providing our products and services to you (unless you have objected to such processing). | It is justified on the basis of our legitimate interests in promoting our business. |
| Administer employee benefits. | It is justified based on the employee’s consent, if it is in their interest to receive a certain benefit. |
| Delivery of necessary information to government agencies. | To comply with legal obligations. |
We only rely on our legitimate interest for specific purposes. These processing operations of personal data do not in any way override the interests, rights and freedoms of the data subjects.
- About sharing and transferring information
DATAMARK LTDA does not disclose information that can identify the user and never shares information or sells and rents this personal data to third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.
Data may be shared with third parties only under the following conditions:
- By court order or request by government oversight bodies;
- Data transferred to public bodies to comply with current legislation, for example personal data contained in electronic invoices and respective XMLs, or data of our employees required for the payment of INSS or FGTS;
- Data transferred to accounting or human resources service providers to meet tax and labor obligations;
- Data transferred to financial institutions to enable payment options for our customers, or to pay salaries to our employees and service providers;
- Data shared with partners, operators and service providers that participate, directly or indirectly, in the development of DATAMARK ‘s commercial activities , such as: customer service, billing, market intelligence services, payment processes, sending emails, advertising and marketing, security and performance monitoring, processing and fulfillment of orders and transactions, verification of registration information, research, storage and processing of data and internal and external auditing;
- Data transferred for the purposes of executing the contract, as well as for the protection of DATAMARK ‘s interests in any type of conflict, including legal actions;
- In the event of corporate transactions such as a merger, acquisition, transformation, spin-off, or a partial or total sale of assets, we may share, disclose or transfer all data of the holders to the successor organization.
Some of the service providers mentioned above may be located abroad and, in this case, DATAMARK adopts additional safeguards to guarantee an adequate level of protection of personal data, in accordance with the provisions of the relevant Brazilian legislation.
- Information Security
To ensure that your personal information is secure, we communicate our privacy and security guidelines to DATAMARK employees and business partners and strictly follow privacy precautions within the company.
We strive to protect your personal information, and that entrusted to us by our customers, through physical, technical and organizational measures that aim to reduce the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.
- Rights of Holders
Personal data holders have some rights with regard to their personal data and can exercise them by clicking here to access the Data Request Form (DSAR) or by email:
The rights of the holders are:
- Confirmation of the existence of personal data processing;
- Access to personal data, in accordance with applicable legislation;
- Correction of incomplete, inaccurate or outdated personal data;
- Portability of personal data;
- Deletion of personal data, when they are processed based on the consent of the holder or when the data are unnecessary, excessive or processed in non-compliance with applicable legislation;
- Request for information about the shared use of personal data;
- Revocation of consent, where applicable.
DATAMARK will always evaluate the best way to comply with the request to exercise any of your rights. However, DATAMARK may not comply with your request, in whole or in part , in specific situations protected by law, such as, for example, to comply with a legal obligation or a contract it has with you.
We emphasize the importance of keeping your personal data accurate and up to date. To this end, always keep DATAMARK informed if your personal data changes or is incorrect.
For security reasons, for requests made via email, the request will be fulfilled when we are certain of the user’s identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the holder. This data and information will be protected during the storage period and deleted after the legal period for any regular exercise of rights has elapsed.
- End of Treatment
This Privacy Policy applies to the above circumstances for as long as DATAMARK LTDA stores your personal data. We store and maintain your information: (a) for as long as required by law; (b) until the end of the processing of personal data, as mentioned below; or (c) for as long as necessary to protect the rights of DATAMARK LTDA . Thus, we will process your data, for example, during the applicable prescriptive periods or as long as necessary to comply with a legal or regulatory obligation.
The termination of the processing of personal data will occur in the following cases: (a) when the purpose for which the personal data was collected is achieved, and/or the personal data collected is no longer necessary or relevant to achieve such purpose; (b) when the Holder requests the deletion of his/her data; and (c) when there is a legal determination to this effect.
In cases where the processing of personal data ends, except in the cases established by applicable legislation or by this Privacy Policy, the personal data will be deleted.
- Personal Data Officer (DPO)
DATAMARK provides below the contact details of the Personal Data Officer (DPO), who is responsible for responding to any and all requests from data subjects or the National Authority, which are related to personal data .
For any questions, requests or complaints regarding the processing of personal data, please contact our Personal Data Officer:
DPO EXPERT – .
If, despite our commitment and efforts to protect your data, you feel that your data protection rights have not been met, we ask that you contact our DPO. In addition, you have the right, at any time, to lodge a complaint directly with the National Data Protection Authority, if you believe that the rights over your personal data have been infringed.
- Changes to the Privacy Policy
Although our Privacy Policy has been presented in a clear, concise and objective manner, do not hesitate to consult DATAMARK ‘s DPO if you have any questions about this important document or even about the personal data processing activities we carry out.
DATAMARK reserves the right to update or modify this Policy at any time and without prior notice. However, we will always publish the new revised version on our website or on our platforms. If there are changes in the way we process personal data, you will be informed so that you can check whether you wish to continue purchasing our services .
