We have listed some of the difficulties that a buyer may face with suppliers. Check them out:
- When the supplier presents a quote with one value, but upon completing the purchase, issues an invoice with a different value due to uncommunicated tax changes.
- The supplier promises prompt delivery, even if the material is not in stock.
- Arrival of materials different from those requested, even after you have confirmed the technical specifications.
- Execution of services without having the necessary authorization or PPE.
- Partial delivery not previously informed, thus compromising the entire planning and project.
- Supplier delivers to the wrong location and wants to charge new shipping to deliver to the correct location.
When it comes to the buyer-supplier relationship, it is necessary to take supplier management into consideration to avoid difficult situations like these.
These are some of the hardships you've probably already experienced.
But there are ways to minimize this type of situation.
Buyer: Establish good relationships and communication with suppliers so that they have visibility of the entire after-sales process.
The ideal supplier is the one that helps you buy better. And that's not about low prices.
He needs to be willing to understand what you need and share responsibility when something bad happens.
Have you ever faced any of these challenges?
