Updated July 29, 2024.
- Privacy Statement
COSTDRIVERS® is a product of Datamark Ltda. , which provides users with a data strategy platform ( COSTDRIVERS® platform ). We know how important it is to know and be sure about the use of the personal data you have in your possession. Therefore, we take care to clarify and explain our Privacy Notice.
We recognize the need to protect and properly manage personal information collected on our website, as well as that shared with us by our customers. This Privacy Notice will help you understand what types of information we may collect, how this information may be used, with whom the information may be shared and what rights you have with regard to the protection of your personal data.
- What personal information do we collect?
The personal information we obtain may be collected in the following ways:
Website: Personal information is collected when the user interacts with our website through a contact form. This personal information includes: first name, last name, email address and telephone number. It is only necessary to collect basic data when the user wishes to contact you again. All personal information is collected in a fair and non-invasive manner, with your voluntary consent. Personal information is not accessible to anyone outside the specific function for which it was collected.
The user may also choose to receive information about our products and services. The user may, at any time, stop receiving our communications by clicking on the unsubscribe link contained in the footer of the emails sent.
Service channels: The user may contact us in person, by telephone or email. Personal data is collected in order to identify the user and to respond to their request. This may include, among others, name, surname, email and telephone number. In addition to these, we collect any personal data that is voluntarily provided by the user.
Cookies: Personal data may be collected through cookies. For more information, see our Cookie Policy.
Registration: We collect the personal data necessary to register on our website, identify the user and allow them to use our services through our platform (“ COSTDRIVERS® platform ”).
Users who simply wish to visit the GEP COSTDRIVERS® platform will have immediate access to the free circulation areas of the website without the need to register. Users who wish to access the features and reserved areas must complete the Registration Form. The data collected for registration are email, name, telephone number, position, company, as well as user code and private password.
The general conditions of use of the GEP COSTDRIVERS® platform are available for consultation .
Geolocation: Geolocation data may be collected if the User authorizes the collection from their device.
3. Social Media
COSTDRIVERS® also uses Social Media to communicate and interact with its customers and consumers, through third party websites such as Facebook, Twitter, LinkedIn or YouTube. These third party websites are Internet-based technology that is not operated or controlled by COSTDRIVERS® . By interacting with, sharing or “Liking” the COSTDRIVERS® page on Facebook, Twitter, LinkedIn, YouTube or other social media, you may reveal certain personal information to COSTDRIVERS® or third parties .
We use “social buttons” to allow our users to share or bookmark web pages. These are buttons from third party social media sites that may record information about your online activities, including this site. Please review the respective terms of use and privacy policies of these platforms to understand exactly how they use your information, as well as how to opt-out or delete such information.
The amount of personal information visible will depend on your own privacy settings on Facebook, Twitter, LinkedIn, YouTube and other social media.
- Purposes and legal bases
We list below the purposes and legal bases for the processing of personal data on the COSTDRIVERS® platform :
| Ends | Legal basis |
| Fulfill the contract established with our customers. | It will be determined by our client, as controller of personal data. |
| Facilitate communication with you (including in emergencies and to provide you with requested information). | It is justified on the basis of our legitimate interests in ensuring adequate communication and emergency management within the organization. |
| Comply with legal requirements. | Necessary for compliance with a legal obligation to which we are subject. |
| Monitor your use of our systems (including monitoring your use of our website and any applications and tools you use). | It is justified on the basis of our legitimate interests in avoiding non-conformities and protecting our reputation. |
| Social listening (identifying and analyzing what is being said about COSTDRIVERS® on social media [publicly accessible content only] in order to perceive sentiment, intention, disposition and market trends, as well as the needs of our stakeholders in order to improve our services). | It is justified on the basis of our legitimate interests in protecting our assets and our brand on social media. |
| Improve the security and functionality of our website, app, networks and information. | It is justified on the basis of our legitimate interests in ensuring that you have an excellent user experience and that our networks and information are secure. |
| Providing our services to you (unless you have objected to such processing). | It is justified on the basis of our legitimate interests in promoting our business. |
We only rely on our legitimate interest for specific purposes. These processing operations of personal data do not in any way override the interests, rights and freedoms of the data subjects.
- About sharing and transferring information
We do not disclose information that can identify the user and we never share information or sell or rent this personal data to third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.
Data may be shared with third parties only under the following conditions:
- By court order or request by government oversight bodies;
- Data transferred to public bodies to comply with current legislation;
- Data shared with partners, operators and service providers that participate, directly or indirectly, in the development of commercial activities, such as: customer service, billing, market intelligence services, payment processes, sending emails, advertising and marketing, security and performance monitoring, processing and fulfillment of orders and transactions, verification of registration information, research, storage and processing of data and internal and external auditing;
- Data transferred for the purposes of executing the contract, as well as for the protection of interests in any type of conflict, including legal actions.
Some of the service providers mentioned above may be located abroad and, in this case, additional safeguards are adopted to guarantee an adequate level of protection of personal data, in accordance with the provisions of the relevant Brazilian legislation.
- Information Security
To ensure that your personal information is secure, we communicate our privacy and security guidelines to employees and business partners and strictly follow privacy precautions within the company.
We strive to protect your personal information, and that entrusted to us by our customers, through physical, technical and organizational measures that aim to reduce the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.
- Rights of Holders
Data subjects have certain rights regarding their personal data and can exercise them by clicking here to access the Data Request Form (DSAR) or by email: dpo@costdrivers.com .
The rights of the holders are:
- Confirmation of the existence of personal data processing;
- Access to personal data, in accordance with applicable legislation;
- Correction of incomplete, inaccurate or outdated personal data;
- Portability of personal data;
- Deletion of personal data, when they are processed based on the consent of the holder or when the data are unnecessary, excessive or processed in non-compliance with applicable legislation;
- Request for information about the shared use of personal data;
- Revocation of consent, where applicable.
We will always evaluate the best way to comply with your request to exercise any of your rights. However, we may not comply with your request, in whole or in part, in specific situations protected by law, such as, for example, to comply with a legal obligation or a contract with you.
We emphasize the importance of keeping your personal data accurate and up to date. We do not modify or alter the personal information of registered users, except when duly authorized by the users or for technical reasons related to the platform’s operation.
For security reasons, for requests made via email to dpo@costdrivers.com, the request will be fulfilled when we are certain of the user’s identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the holder. This data and information will be protected during the storage period and deleted after the legal term for any regular exercise of rights has elapsed.
- End of Treatment
This Privacy Notice applies to the above circumstances for the entire period in which personal data is stored on the COSTDRIVERS® platform . We store and maintain your information: (a) for as long as required by law; (b) until the end of the processing of personal data, as mentioned below; or (c) for as long as necessary to protect the rights of the company. Thus, we will process your data, for example, during the applicable limitation periods or as long as necessary to comply with a legal or regulatory obligation.
The termination of the processing of personal data will occur in the following cases: (a) when the purpose for which the personal data was collected is achieved, and/or the personal data collected are no longer necessary or relevant to achieve such purpose; (b) when the Holder requests the deletion of his/her data; (c) when there is a legal determination to this effect and (d) when the termination of the processing is determined by the Controller.
In cases where the processing of personal data ends, except in the cases established by applicable legislation or by this Privacy Notice, the personal data will be deleted.
- Personal Data Officer (DPO)
COSTDRIVERS® provides below the contact details of the Personal Data Officer (DPO), who is responsible for responding to any and all requests from data subjects or the National Authority, which are related to personal data .
For any questions, requests or complaints regarding the processing of personal data, please contact our Personal Data Officer:
DPO EXPERT – ( www.dpoexpert.com.br )
Responsible: Rafael Susskind
contact: dpo@costdrivers.com
If, despite our commitment and efforts to protect your data, you feel that your data protection rights have not been met, we ask that you contact our DPO. In addition, you have the right, at any time, to lodge a complaint directly with the National Data Protection Authority, if you believe that the rights over your personal data have been infringed.
- Changes to the Privacy Notice
Although our Privacy Notice has been presented in a clear, concise and objective manner, do not hesitate to consult the COSTDRIVERS® DPO if you have any questions about this important document or even about the personal data processing activities we carry out.
COSTDRIVERS® reserves the right to update or modify this Notice at any time and without prior notice. However, we will always publish the new revised version on our website or application. If there are changes in the way we process personal data, you will be informed so that you can check whether you wish to continue using our services .
